General Manager Trainee

Job description

It’s the dream job you never have to wake up from. At SONIC, you’ll whistle while you work, gaining a sense of accomplishment along the way. You’ll interact with fantastic people, earn great pay, and sport a cool uniform.

As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.

Essential General Manager restaurant job duties are listed below:

Manages, trains, monitors, and coaches Crew/ Team members, Carhops, and Skating Carhops

Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards

Adheres to and monitors employee compliance with the drive-in employee handbook, policies, and practices

Performs restaurant opening and/or closing duties

Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels

Monitors and maintains restaurant inventory levels. Places orders for food, paper, and other supplies within cost control procedures

Completes and maintains all drive-in restaurant employment-related records and payroll records

Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.

Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints

Interview and hire restaurant crew and management team members to achieve proper staffing levels

Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends

Develop and implement a marketing plan

Requirements:

Additional General Manager Requirements:

A high school diploma or equivalent is required. Advanced studies in business, restaurant management, or related fields are preferred

Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision

Required to work a minimum 5-day workweek with 4 closing shifts (or 4-day workweek guaranteed) including irregular hours, nights, weekends, and holidays

Knowledge of recruiting, interviewing, and selection practices

Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations

Leadership and supervisory practices and skills; effective verbal and written communication skills

Basic accounting and computer skills

Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems

Problem-solving, decision-making, and conflict-resolution skills

Willingness to abide by the appearance, uniform, and hygiene standards at SONIC

Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee’s knees, cruisin’ . . . you get the picture! It’s downright sensational!!

SONIC and its independent franchise owners are Equal Opportunity Employers.

Here at SONIC Drive-in, our priority isn’t just great service, it’s great experiences. Whether you’re coming for a Cherry Limeade on your lunch break or picking up Shakes with your team after a big win, we’re ready for you. That’s why our drive-in makes your burgers with 100% pure beef patties, prepares hand‑made onion rings, and serves real ice cream. Carhops deliver orders with a smile because "This is How We SONIC". Download the SONIC app and order your favorites to enjoy exclusive perks and offers, including half price drinks and slushes any time. Stop by to treat yourself today!

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Who can apply

Review the original listing for work authorization, qualifications and employer requirements.