About this opportunity
Papa John's lists this General Manager opportunity in valdese, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
General Manager – Papa Johns
Full-Time • 50 HRS/week
Papa Johns is hiring a results‑driven General Manager to lead daily operations, grow sales, and build a high‑performing team. This role requires strong leadership, accountability, and hands‑on operational excellence.
Responsibilities
Lead daily store operations and ensure excellent customer service.
Work average 50 hours/week with required presence on peak business days (Halloween, Super Bowl, holidays, long weekends).
Recruit, train, and develop team members and future Shift Leaders.
Maintain full training compliance and accurate Pizza Academy records.
Control food, labor, and mileage costs.
Complete precise weekly inventory counts and address variances.
Manage cash handling, deposits, and shift accountability.
Keep store inspection‑ready at all times (cleanliness, dough management, product dating, equipment).
Oversee cleaning schedules, preventive maintenance, and equipment care.
Execute local store marketing to drive sales.
Success Metrics
Customer Feedback (SMG) scores meet or exceed corporate standards.
Food cost variance within 0.50% of target.
Store remains inspection‑ready every shift.
Completion of MDP Advance training within 90 days.
Requirements
Prior restaurant or retail management experience
Pizza experience preferred
Previous Papa Johns Shift Leader experience is highly desirable
Strong leadership, communication, and problem‑solving skills
Ability to work evenings, weekends, and peak business days
High sense of urgency, dependability, and accountability
Benefits
Competitive pay + performance incentives.
Growth opportunities within a strong franchise organization.
Ongoing training and leadership development.
Papa John's is an American pizza restaurant franchise. It is the fourth largest pizza delivery restaurant chain in the United States, with headquarters in Jeffersontown, Kentucky, a suburb of Louisville. Our pizza family is as hungry for perfection today as we were when we first opened our doors more than 30 years ago. And we're driven to be the best at making innovative new products and recipes.
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Worksite address
valdese, NC, 28690, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.