About this opportunity
Scenthound lists this General Manager opportunity in virginia, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Base pay range
$55,000.00/yr - $65,000.00/yr
This range is provided by Scenthound. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Director of Operations | Recruiter | People-Person
General Manager / Scenter Manager – Scenthound
Compensation: $55,000–$65,000 per year (base + performance-based incentive)
Schedule: Full-time | Must be available to work Saturdays (no Sundays)
About Us
Scenthound is on a mission to make routine dog care simple and accessible. We’re not just grooming dogs — we’re creating healthier lives for them and building a team that thrives on purpose and connection. As a Scenter Manager , you'll be the heartbeat of your location — leading a team, delighting customers, and ensuring every dog leaves happier and healthier than when they came in.
Core Values
DOG FIRST – We advocate for the health and well‐being of every dog in our care.
ONE PACK – We are one company, one team, with one mission. We trust, respect, and support one another.
BRING LOVE – We bring good energy to our work and do our job with loving intention.
SEEK GROWTH – We believe. We learn. We grow.
MAKE A DIFFERENCE – We work with purpose and are driven by a desire to make a positive impact.
The Role
As Scenter Manager, you’ll own the daily rhythm of your store — ensuring operational excellence, a best‑in‑class customer experience, and a strong, motivated team. This is a hands‑on role where you’ll lead by example, build a positive culture, and drive performance. If you’re passionate about people, pups, and creating great experiences, this is the role for you.
Responsibilities
Leadership & Team Engagement Lead, coach, and inspire your team to consistently deliver exceptional service
Foster a culture of accountability, positivity, and teamwork
Support hiring, onboarding, training, and performance feedback
Operations & Customer Experience Ensure smooth daily operations and adherence to the Scenthound Playbook
Create a welcoming, hospitality‑focused environment for dogs and their owners
Uphold cleanliness, safety, and quality standards in both front‑of‑house and back‑of‑house
Drive member conversions through soft sales and relationship‑building
Educate customers on membership options and the value of routine care
Manage store performance metrics: membership growth, service quality, and team productivity
What We’re Looking For
High EQ and a servant leadership mindset
Experience in customer‑facing environments (hospitality, retail, fitness, or service industries)
Passion for creating memorable customer experiences
Comfortable leading a team and holding others accountable
Organized and detail‑oriented, with the ability to manage operations and people
Sales experience is a plus but not required — we’ll teach the playbook!
Paid Time Off
Professional development opportunities and in‑market training
Scenthound is a growing brand with a clear path for advancement. High‑performing Scenter Managers may be eligible for future Area Manager roles or other leadership opportunities within the organization.
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Worksite address
virginia, MN, 55792, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.