About this opportunity
GMH Capital Partners LP lists this General Manager opportunity in west lafayette, Indiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
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General Manager
Regular Full-Time West Lafayette, IN, US
Salary Range: $70,000.00 To $80,000.00 Annually
GMH Communities, Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our student living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience.
Job Purpose:
The General Manager’s main responsibility is to be the team leader in customer service, resident retention, fiscal success, and daily operations. The General Manager will strive to create the best beginning-to-end-living experience in the industry, ensuring that the highest standards of customer service are met while overseeing the daily operation, maintenance and curb appeal, and the management of the community.
Responsibilities:
Maintain positive resident relations through outstanding service
Supervise, guide, and lead the professional onsite team
Direct and participate in the daily operations of the property
Work with corporate marketing team to execute and create a marketing plan
Assist with leasing duties as needed and approve all new leases
Manage all on-site staff, including: hiring, motivating, training, and performance development
Conduct weekly meetings, walkthroughs, and inspections
Participate in resident retention and leasing events
Maintain and monitor the systems and procedures for service requests and follow-ups
Manage payroll and employee records
Develop and Manage an annual budget
Have a strong knowledge of the resident database, accounts receivable, and accounts payable
Manage health, safety, and discipline procedures for students
Develop and maintain productive relationships with vendors and contractors
Ensure timely payments of invoices and delinquency policies are followed
Maintain ongoing communication and foster positive relationships with university officials
Characteristics and Qualifications:
Bachelor’s degree or 4 years’ experience in the student/multi-family housing industry, or equivalent combination of education and experience.
2-3 years’ experience in a management role with a proven track record of achievements
1-2 years’ experience with marketing
Proven proficiency in all areas of property management operations
Strong financial, organizational, analytical, and decision-making skills
Strong internet, Microsoft Office, word processing and spreadsheet skills
Tech Savvy and proficient use of social media or other marketing software
Must have excellent communication, management, and people skills
A passion to serve residents, parents, vendors, and colleagues
This position offers the following competitive benefits:
Health, Vision, and Dental Insurance for you and your dependents
Prescription Drug Plan
Employee Assistance Program
Short-Term Disability & Long-Term Disability Insurance
Group Life Insurance
401(k) Program with Employer Contribution
Generous Paid Vacation, Sick Time and Holidays
Direct Deposit
Collegial Work Environment
Time off to Volunteer
Employee Referral Program
Voluntary benefits
This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.
This position description does not constitute a written or implied contract of employment.
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GMH Associates, Inc. is an Equal Opportunity Employer
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Worksite address
west lafayette, IN, 47907, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.