About this opportunity
Capano Management Company lists this General Manager opportunity in wilmington, Delaware. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Responsibilities
Lead, coach, and inspire store teams to achieve sales, service, and performance goals
Manage all facets of multi‑unit retail operations, including P&L accountability, expense control, staffing, merchandising, and shrink management
Develop and execute strategies to increase store revenue and profit margins, including promotional planning, upselling techniques, pricing strategies, and product mix optimization
Analyze key performance indicators to identify opportunities for operational improvement and financial growth
Maintain high standards for visual merchandising, inventory accuracy, and product assortment
Build a customer‑first culture through personalized service, local engagement, and ongoing team training
Forge strong supplier partnerships to optimize the cost of goods, negotiate favorable terms, and drive product innovation
Spearhead rebranding and repositioning efforts across multiple store locations to align with evolving market demands
Oversee recruitment, onboarding, scheduling, and performance management of all store personnel
Champion a culture of continuous learning and professional development
Qualifications
10+ years of progressive experience in liquor or retail sales, preferably in a high‑volume, multi‑unit, or big box environment
Proven success as a General Manager or Assistant GM with demonstrated impact on sales and profit growth
Deep understanding of P&L management, gross profit optimization, and cost control strategies
Track record of implementing revenue‑driving initiatives that enhance customer experience and increase basket size
Skilled in performance coaching, team leadership, and employee engagement
Creative eye for merchandising and in‑store visual presentation
Exceptional communication and relationship‑building skills
Hospitality, Business, or Retail Management degree preferred
Industry certifications such as WSET, Sommelier, or equivalent are a plus
Flexibility to work evenings, weekends, and peak retail hours as needed
Capano Management is an Equal Opportunity Employer that values and encourages diversity. We solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All employment is decided on the basis of qualifications, merit, and business need.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Worksite address
wilmington, DE, 19894, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.