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Job description
Job Description
nWe're looking for an experienced and dynamic General Manager to lead our operations at our St Louis location (485 S Kirkwood Rd). As General Manager, you'll be the driving force behind our store's success, overseeing all aspects of daily operations while fostering a positive, high-performing team environment. This is your opportunity to take charge, make strategic decisions, and build a thriving business that delivers exceptional results and outstanding customer experiences.
nnDirect and oversee all store operations during assigned shifts, ensuring seamless execution of company policies and procedures at all times
nManage all cost controls, inventory management, and cash handling to maintain profitability and operational efficiency
nLead, mentor, and develop team members through effective supervision, training, and performance management
nEstablish and maintain the highest standards of customer service, setting the example for your entire team
nMonitor and analyze key performance metrics, including sales, labor costs, and customer satisfaction scores
nEnsure store cleanliness, food safety compliance, and adherence to brand standards and image requirements
nManage staffing schedules, hiring, and onboarding to maintain optimal team capacity and performance
nHandle paperwork, reporting, and administrative responsibilities with accuracy and attention to detail
nImplement and execute local marketing initiatives to drive customer engagement and store profitability
nResolve customer concerns and team conflicts with empathy, transparency, and decisiveness
nMaintain accurate inventory records and manage food preparation and storage protocols
nOperate all store equipment and systems, including point-of-sale technology and ordering platforms
nDemonstrate flexibility and resilience in responding to operational challenges and changing business needs
nFoster an inclusive, collaborative team culture where all members feel valued and supported
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.