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Job description
Job Description
GM Job Description
Key Responsibilities:
Lead a team of delivery drivers and customer service representatives to ensure orders are expedited quickly and correctly
Responsible for end of the night bank deposits when closing
Conduct a nightly product inventory count when closing
Ensure the store is set up properly and ready to receive orders upon opening
Foster and project a sense of urgency with each and every order
Ensure the store is running according to Domino’s Operation Evaluation Review standards
Oversee total store operations
Communicate with other managers and staff regarding any aspect that impacts business operations
Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery
Actively train the GMIT on all aspects of store operations
Maintain staffing levels that mirror the needs of business at any point of the day
Create and maintain an employee schedule based upon labor needs
Collect money and signed credit card receipts from delivery drivers at the end of their shift
Resolve disputes and ensure every unhappy customer is a returning customer
Ensure vehicles used for delivery pass inspection, both mechanically and visually
Assist with routing delivery drivers to maximize service to customers while maintaining Domino’s standards of orders delivered on time
Read and understand P&L ledger
Uphold Domino’s standards of grooming, uniform, and appearance
Promote pizza products, specials, and promotions
Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
Provide quality customer service to internal and external customers both over the phone and in person
Speak and write clearly, and comprehend using a computer-based order entry system
Contribute to and promote an atmosphere of teamwork, energy, and fun
Qualifications:
Pass a background check and have at least 1 year of prior GM restaurant experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
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Worksite address
durham, NC, 27703, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.