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Job description
Total Salary $45,000-$65,000--Reflects Base pay + Commissions and Bonuses.
HOTWORX is a cutting-edge fitness studio offering a 24-hour virtual infrared workout experience combining heat, infrared energy, and exercise . HOTWORX's mission is "More Workout, Less Time." We are committed to delivering a distinctive and practical fitness experience to our members. We are seeking a highly motivated, results-driven General Manager to lead our team at HOTWORX Springfield and ensure the studio's overall success.
Responsibilities
Studio Management: Oversee daily studio operations, including opening and closing procedures, equipment maintenance, cleanliness, and ensuring a 5-star customer experience.
Team Leadership: Lead, manage, and motivate a team of Trainer Sales Associates (TSAs). Conduct weekly/monthly staff meetings and training sessions.
Sales & Marketing: Drive membership sales, achieve revenue targets, implement marketing initiatives, and track KPIs. Execute prospecting duties and marketing strategies.
Customer Service: Provide exceptional customer service, build strong relationships with members, and address customer concerns promptly and professionally.
Training & Certification: Complete required HOTWORX training and certifications, including CPR, AED, and First Aid. Ensure all staff are fulfilling their training requirements.
Financial Management: Manage inventory, ordering, membership billing, collections, and payroll submission. Adhere to budget guidelines.
Reporting: Submit required reports to the Franchisee, including daily production reports and analyses.
Job Type: Full-time
Paid time off
Additional Info
Related Links :
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Worksite address
springfield, MA, 01119, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.