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Monarch Diagnostics

General Supervisor - CLIA Laboratory (Toxicology)

addison, TX

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Job description

Job Description Job Description Job Title: General Supervisor - CLIA Laboratory (Toxicology) Position Summary:

We are a growing diagnostic laboratory specializing in toxicology testing, committed to delivering accurate, timely, and high quality results that support patient care and clinical decision making. The General Supervisor is responsible for the day to day supervision of laboratory personnel and operations within our CLIA-certified laboratory. This role ensures all testing is performed accurately, efficiently, and in full compliance with federal (CLIA), state of Texas, and internal quality standards. The General Supervisor works closely with the Laboratory Director, Technical Supervisor and testing personelle to support operational excellence, regulatory compliance, and continuous improvement. The ideal candidate is a strong leader, collaborative team player, and hands on technical expert with experience in high throughput toxicology environments.

Key Responsibilities:

Provide daily supervision of laboratory staff, ensuring proper performance of toxicology testing and accurate result reporting. This is an in-person position.

Oversee laboratory workflow including accessioning, specimen processing, and LCMS testing operations

Ensure all testing is performed in accordance with validated methods, SOPs, and CLIA regulations

Monitor and support quality control, calibration, and proficiency testing programs specific to toxicology assays

Perform and document training and competency assessments for testing personnel

Troubleshoot instrumentation and workflow issues, escalating as needed and ensuring corrective actions are implemented

Support method validation, verification, and ongoing assay performance monitoring, particularly for LCMS based methods

Maintain inspection ready documentation and assist with regulatory audits (CLIA, COLA)

Collaborate cross functionally with operations, quality, compliance, and leadership teams

Provide technical guidance and mentorship to laboratory staff

Minimum Qualifications (CLIA-Aligned):

Bachelor's degree in clinical laboratory science, chemistry, biology, or related scientific field

Minimum of 3 year of experience performing high-complexity testing in a clinical laboratory

Must meet CLIA General Supervisor requirements under 42 CFR Part 493

Required: Prior experience in a clinical toxicology laboratory environment

Preferred Qualifications:

Prior supervisory or lead experience in a clinical laboratory

Hands on experience with LCMS/MS instrumentation in a production environment

Experience with Agilent LCMS/MS systems strongly preferred

Familiarity with Laboratory Information Systems (LIS) and toxicology workflows

Experience with CLIA, COLA, or other accrediting agencies

Knowledge, Skills, and Abilities:

Strong understanding of toxicology testing methodologies and workflows, including sample preparation and LCMS analysis

Strong knowledge of CLIA regulations, quality systems, and compliance requirements

Ability to lead by example in a fast paced, high throughput environment

Strong problem solving, leadership, and communication skills

Detail oriented with a focus on accuracy, compliance, and continuous improvement

Proven ability to prioritize, multitask, and meet deadlines in a dynamic environment

Team oriented mindset with a willingness to support colleagues and contribute to a positive workplace culture

Adaptability and openness to process improvement and change management initiatives

Why Join Us:

Opportunity to be part of a growing, innovative toxicology laboratory

Collaborative and supportive team environment

Exposure to advanced LCMS/MS technology and high complexity testing

Ability to make a direct impact on patient care and operational excellence

Opportunities for professional growth and leadership development

Regulatory Note: This position fulfills the role of General Supervisor as defined under CLIA (42 CFR Part 493) and is responsible for the oversight of personnel performing high-complexity testing and ensuring the accuracy, reliability, and integrity of patient test results.

Worksite address

addison, TX, 75001, US

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