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Capital One National Association

Global 24/7 Production Support Lead

houston, TX

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Job description

Capital One is seeking a Senior Manager of Production Support for the PULSE Network in Houston. You will lead a global, 24x7 team of managers and offshore contractors, delivering operational excellence, proactive client servicing, and real-time health monitoring.

You will drive incident response, change governance, RCA, and audit compliance while maintaining SLA targets and MTTR/MTTD. The role offers a salary range and incentives within Capital One’s comprehensive benefits framework.

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Worksite address

houston, TX, 77246, US

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