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Joinimagine

Global AI-Powered CX Leader

san francisco, CA

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Job description

Zendesk seeks a transformational operator to lead AI-powered customer experience, guiding a global, AI-orchestrated support model and a 24/7 technical- and Premier-support organization. You’ll shape governance, knowledge operations, and Center of Excellence, partnering with Product, Engineering, Sales, Success, Renewals, and Finance to deliver measurable value.

This hybrid, globally distributed role reports to the CCO, with compensation reflecting executive scope and equity consideration.

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Worksite address

san francisco, CA, 94199, US

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