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CBRE

Global Alliance Director - Workplace Experience

new york, NY

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Job description

About the Role:

As a CBRE Alliance Director, you will assist with the oversight of the department responsible for developing and maintaining business relationships with client accounts of strategic significance.

This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization's goals and strategies.

What You'll Do:

Oversee the department responsible for the delivery of all workplace experience services. Examples of services include Concierge, Reception, Meeting & Event Management, and administrative office duties.

Provide formal supervision to employees. Monitor training and development, conduct performance evaluations, oversee recruiting and hiring.

Coordinate and manage the team's daily activities, schedules, assignments, and cross-training.

Implement business strategies to achieve profitable relationships and identify new revenue opportunities.

Build and maintain long-term client relationships and satisfaction.

Prepare and submit short and long-range plans and strategies to clients.

Direct new business efforts with current accounts and source opportunities.

Conduct regular status and strategy meetings with client management.

Evaluate industry and business trends and achieve revenue targets.

Apply robust knowledge of multiple disciplines and business drivers.

Lead by example and model CBRE RISE values.

Identify and solve complex operational and organizational problems.

Significantly improve existing methods, processes, and standards.

What You'll Need: Bachelor's Degree preferred with 8-12 years of relevant experience.

Experience in staffing, selection, training, development, coaching, mentoring, and retention preferred.

Workplace Experience (workplace/hospitality expertise) is a must.

Ability to communicate sensitive and complicated information and handle problems.

Leadership skills to set, manage, and achieve targets.

In-depth knowledge of Microsoft Office products.

Expert organizational skills and an advanced, inquisitive mindset.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Global Alliance Director position is $200,000 annually and the maximum salary for the Global Alliance Director position is $220,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at (U.S.) and (Canada).

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more

About CBRE Group, Inc. CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at

Worksite address

new york, NY, 10261, US

Who can apply

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