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BioFire Diagnostics

Global Complaints Investigations Lead – Customer Service

bloomingdale, IL

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Job description

BioFire Diagnostics is seeking a Complaints Investigator to lead end-to-end investigations for Culture Media and Accellix products. This hybrid role requires onsite presence in Lombard, IL 2–3 days per week, with remote capabilities as needed.

You will own investigations, drive cross-functional alignment, and deliver actionable improvements for customer satisfaction. Ideal candidates bring 5+ years in complaint investigations within pharma/biotech environments or 9+ years with a related HS

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Worksite address

bloomingdale, IL, 60108, US

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Last received from source 2026-10-23View job