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Airgas, Inc.

Global Customer Care Process Leader & Transformation

houston, TX

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About this opportunity

Airgas, Inc. lists this Global Customer Care Process Leader & Transformation opportunity in houston, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Airgas, Inc. in the US seeks a Global Process Owner for Customer Care to define and harmonize end-to-end processes, from order taking to dispute resolution, across regions.

The role drives transformation, pilots and rolling out service capabilities while ensuring adoption and measurement. You will guide global KPIs, SLAs and process standards, partnering with IT, Digital, and regional leaders.

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Worksite address

houston, TX, 77246, US

Who can apply

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