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Job description
Phaxis seeks an experienced IT Service Delivery leader to drive global operations and infrastructure management. You will oversee L1/L2 support, incident response, and governance across regions.
Expertise in ITIL, service management platforms like ServiceNow or Freshworks, and cloud environments (AWS/Azure/GCP) is required. You will standardize processes, report metrics, and manage vendors. Strong communication and change-management skills enable scalable delivery in regulated industries.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.