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Job description
Global Payments is seeking a Director of Voice of Customer (VoC), Customer Insights & Analytics to lead the enterprise VoC strategy and transform customer, operational, and market data into actionable insights that drive customer-centric growth. This leader will own listening programs, analytics capabilities, and reporting standards worldwide.
The role reports to the VP/Head of Customer Experience and partners with Product, Operations and other functions to drive adoption and measurable business
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Worksite address
chattanooga, TN, 37450, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.