About this opportunity
Uber Technologies Inc. lists this Global Driver CX Program Lead: AI-Driven Defect Reduction opportunity in san francisco, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Uber Technologies Inc. is seeking a Global Driver CX Program Lead to own end-to-end policy optimization, experience design, AI/automation, and defect reduction for Driver Accounts.
You will lead Pillar Leads and partner with Earner Experience Product teams to translate driver pain points into data-driven improvements and scalable solutions. You will drive metrics, shape global policy, and scale AI-enabled self-service to reduce inbound support while aligning with business goals and creating a
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Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.