About this opportunity
Mastercard lists this Global Enterprise Operations Leader opportunity in o’fallon, Missouri. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Mastercard is seeking a Director, Enterprise Operations to drive the customer experience strategy with strategic leadership of large, hybrid teams. You will modernize service delivery, develop talent, and align support operations with enterprise needs.
You will oversee Desktop, Field Support and TechBar, drive automation, analytics, and proactive service models, while ensuring consistency across North America, CALA, and Europe and delivering executive risk insights.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.