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Job description
Zendesk seeks a transformational leader to steer the global CX organization, building an AI-powered, 24/7 support model across channels and regions. You’ll partner with Product, Engineering, Sales, Success, Renewals, and Finance to drive retention, revenue, and customer value.
You will design governance, knowledge operations, and escalation frameworks, while scaling premium enterprise support. This role reports to the CCO and requires global travel.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.