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Ripple

Global Head of Customer Success & Support

chicago, IL

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Job description

Ripple is seeking a Head of Customer Success to lead post-implementation experiences for enterprise customers in Chicago, Illinois. This strategic role entails ensuring high customer retention through effective management and fostering long-term client relationships. The candidate should possess 10+ years of leadership experience in B2B SaaS, focusing on revenue retention strategies and customer advocacy. Ripple offers competitive salaries and an inclusive work environment, emphasizing professional development and comprehensive benefits.

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Worksite address

chicago, IL, 60290, US

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