About this opportunity
Diagram lists this Global Incident Command Lead — 24x7 Ops & AI opportunity in san mateo, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Alpaca is seeking a seasoned incident command leader to build and run a 24x7 function across global teams. You will own severity models, escalation paths, and a clear post-incident process that links to engineering leadership and business outcomes.
You will also shape reliability metrics, drive cross-functional collaboration, and push for AI-enabled automation to scale incident response and learning. This role is based in a fast-moving FinTech environment.
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Worksite address
san mateo, CA, 94409, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.