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Job description
USAA in San Antonio, TX seeks a Director to lead the Global IT Availability Operation, delivering 24/7/365 support and overseeing Major Incident, Problem, Knowledge, and ITSM functions. You will drive the Availability program transformation, mature command center operations, and implement standards and controls, aligning processes with ITSM best practices across enterprise IT.
Partner with business and IT leadership to ensure availability and continuity of operations, shaping a resilient
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Worksite address
san antonio, TX, 78208, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.