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Starr

Global IT Service Delivery Director

new york, NY

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About this opportunity

Starr lists this Global IT Service Delivery Director opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

A global insurance and investment organization is seeking a Senior Director, Global Service Delivery to lead their enterprise-wide IT support and service management. Responsibilities include building global Help Desk operations, improving service quality, and ensuring compliance with industry standards. The role demands a strategic leader with over 12 years of experience in IT services, advanced ITIL certification, and expertise in platforms like ServiceNow and Freshworks. This is a pivotal position to drive transformation in a highly regulated environment.

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Worksite address

new york, NY, 10261, US

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