About this opportunity
Uber Technologies Inc. lists this Global Membership CX Leader & Policy Architect opportunity in san francisco, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Uber Technologies Inc. is seeking a Global Membership Program Leader to own the subscriber support journey across policy optimization, experience design, AI/automation, and defect reduction.
You will lead two S4 Pillar Leads and partner with the Global Head of Membership & Loyalty to translate commercial strategy into high-value CX initiatives. You will drive global policy optimization for cancellations, refunds, payments, and Uber One partnerships, while owning P&L metrics and partnering with
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Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.