This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Two Point Consulting is seeking a Senior Manager for Service Management to lead a global function from a ground‑up build. You will own the ServiceNow roadmap, shifting the firm from traditional SLAs to XLAs while partnering with internal teams and external vendors.
The role requires senior leadership in global service delivery, deep ITIL/SIAM expertise, and a data‑driven approach to improve reliability and user experience. Hybrid work is available in Chicago or NYC.
#J-18808-Ljbffr
Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.