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Job description
ICANN is seeking a Senior Director, Service Management to define and implement a comprehensive enterprise Service Management strategy. You will govern service catalogs, ownership models, and governance, while modernizing delivery with automation and AI-enabled capabilities across global operations.
The role collaborates with Product Management, Infrastructure, Security, and Enterprise Architecture to ensure services meet business priorities, performance targets, and exceptional user experiences
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Worksite address
los angeles, CA, 90079, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.