About this opportunity
Ford lists this Global Software Escalation Lead - Data Quality opportunity in allen park, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Ford is seeking a Software Escalation Supervisor to lead three sub-teams (DSSH, SVT, NA Triage) and drive software-related issue resolution for dealership service tools. The role emphasizes cross-functional leadership and proactive problem-solving to improve service delivery.
You will mentor a global team, coordinate with Product Development and Field Service Engineers, and establish metrics to track performance and data quality. Hybrid onsite work is required.
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Worksite address
allen park, MI, 48102, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.