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Job description
Handles routine and emergency calls from within and outside of FedEx, and dispatch the appropriate personnel.
Essential Functions
Records all calls and update access database.
Runs needed reports, track call trends.
Schedules mobile crews at efficient locations to be able to respond to calls.
Monitors radio calls and telephones and transfer as needed.
Perform other duties as assigned.
Minimum Education
High school diploma/GED
Related experience may offset degree requirements and related education/degree may offset experience requirements.
Minimum Experience
Two (2) years related ramp or dispatch experience.
Knowledge, Skills and Abilities
Demonstrated knowledge of ramp locations (slides and door locations).
Proficient in use of PC (Microsoft word and excel).
Ability to work busy office situation with multiple dispatches and phone calls.
Excellent human relations and communications skills.
Job Conditions
Ability to complete appropriate training.
Ability to work multiple and varying shifts based on business needs.
Minimum Education
High school diploma/GED
Related experience may offset degree requirements and related education/degree may offset experience requirements.
Minimum Experience
Two (2) years related ramp or dispatch experience.
Knowledge, Skills and Abilities
Demonstrated knowledge of ramp locations (slides and door locations).
Proficient in use of PC (Microsoft word and excel).
Ability to work busy office situation with multiple dispatches and phone calls.
Excellent human relations and communications skills.
Job Conditions
Ability to complete appropriate training.
Ability to work multiple and varying shifts based on business needs.
Preferred Qualifications:
Pay Transparency:
Pay: (FEC_US SH24) $18.87/hr - $26.42/hr
Additional Details: The desired location for this position would be Indianapolis, IN. Employees will be required to work at the FedEx location five days a week.
For details on our comprehensive benefits, click here .
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact .
Applicants have rights under Federal Employment Laws:
Know Your Rights
Pay Transparency
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-Verify Notice (bilingual)
Right to Work Notice (English) / (Spanish)
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.