About this opportunity
Affirm lists this Global Vendor Strategy & Operations Director opportunity in miami, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Affirm is seeking a Director of Vendor Strategy & Operations to lead our global BPO and vendor operations program. You will own strategy, governance, performance, and cost-to-serve across a rapidly growing vendor network while partnering with product, engineering, and risk teams to reinvent customer servicing at scale.
You will lead Vendor Managers and In-Country Vendor Managers, drive data-driven decisions, and shape an innovative operating model that couples AI with human call center culture
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Worksite address
miami, FL, 33222, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.