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Affirm

Global Vendor Strategy & Operations Leader

baltimore, MD

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About this opportunity

Affirm lists this Global Vendor Strategy & Operations Leader opportunity in baltimore, Maryland. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Affirm is seeking a senior leader to direct the Vendor Strategy & Operations for its global servicing network. You will own vendor strategy, performance, and outcomes across the BPO program, partnering with product, engineering, and risk teams to drive customer-centric, data-driven operations at scale.

The role emphasizes governance, cost-to-serve optimization, and a culture of experimentation using AI and automation to transform how we serve customers through a global vendor network.

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Worksite address

baltimore, MD, 21276, US

Who can apply

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