This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Global Payments seeks a Director of Voice of Customer (VoC), Customer Insights & Analytics to lead the global VoC program, transform customer data into actionable insights, and shape strategy for customer-centric growth. This role reports to the VP/Head of Customer Experience and collaborates across Product, Operations, and other functions.
The ideal candidate brings 10+ years in CX/Insights, 5+ years in leadership, hands-on Qualtrics experience, and strong analytics, with a focus on
#J-18808-Ljbffr
Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.