About this opportunity
TikTok lists this Global WFM Program Manager: Data-Driven Staffing opportunity in los angeles, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
TikTok Shop is hiring a Workforce Management Program Manager to lead WFM for BPO sites, forecasting, capacity planning, and shift design in a fast-paced, global environment. You will partner with QA, KMT, SOP and Operations to translate insights into corrective actions that improve seller, buyer, and creator satisfaction.
English and Spanish fluency are essential for collaboration across regions. The role focuses on modeling, process improvement, and end-to-end operational execution, with a
#J-18808-Ljbffr
Worksite address
los angeles, CA, 90079, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.