About this opportunity
Twice lists this GolfTRK General Manager opportunity in albuquerque, New Mexico. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
GolfTRK Albuquerque | General Manager (PGA Professional Preferred)
Full-Time | Reports to Ownership | Base Salary $45,000 to $65,000 DOE
GolfTRK Albuquerque is a new indoor golf performance facility featuring four TrackMan simulator bays, PuttView short game training technology, a dedicated club fitting area, and member lounge space. We are a membership-driven, instruction-focused concept, not an entertainment-only simulator venue.
The General Manager is the face of the facility and the leader of the local golf community. This person owns day-to-day operations, membership growth, instruction and player development, event programming, and the overall member experience.
This is a build-it role. The GM will be involved from pre-opening through launch and will have direct influence over programming, instruction offerings, junior development, league structure, and community partnerships. The right candidate treats the facility like their own business and wants a platform where teaching, fitting, and event income are uncapped.
We are looking for an energetic, relationship-driven professional who genuinely enjoys people, embraces technology, and understands that members join for the technology but stay for the experience.
Experience Required
Required
3+ years of leadership experience in golf, hospitality, retail, fitness, or a related customer-facing operation
Proven sales and customer service track record, including membership, package, or recurring revenue sales
Demonstrated ability to build relationships and grow a local customer community
Strong organizational, budgeting, and problem-solving skills
Comfort with technology and willingness to become proficient on TrackMan and PuttView
Availability to work evenings and weekends as facility demand requires
Genuine passion for golf and for helping golfers improve
Preferred
PGA Member or PGA Associate in good standing
Prior experience managing a golf facility, indoor golf center, private club, or off-course golf operation
Active teaching experience with a track record of student development
Club fitting experience, particularly with launch monitor technology
Experience running leagues, tournaments, junior programs, or corporate events
Existing relationships within the New Mexico golf community
Essential Responsibilities
Facility Leadership and Operations
Manage all day-to-day facility operations and maintain GolfTRK operating standards
Hire, train, schedule, coach, and develop facility staff
Maintain a clean, professional, and welcoming environment at all times
Manage simulator uptime, technology performance, and vendor coordination
Oversee opening and closing procedures, inventory, and point-of-sale accuracy
Membership Sales and Revenue Growth
Conduct facility tours and membership consultations
Convert leads into memberships and recurring revenue
Execute local marketing initiatives, grassroots outreach, and community events
Build relationships with local golfers, businesses, schools, and golf organizations
Develop partnerships with area courses, clubs, PGA professionals, and junior golf groups
Drive membership acquisition and retention against monthly targets
Golf Instruction and Player Development (for qualified candidates)
Deliver private and group instruction using TrackMan and PuttView
Conduct swing evaluations and build customized improvement plans
Help members interpret and act on performance data
Lead junior golf development, adult clinics, and corporate instruction programming
Perform club fittings and support equipment sales
Candidates without teaching credentials will be responsible for recruiting, scheduling, and managing contract instructors and will not participate in the lesson revenue share.
Member Experience and Community
Deliver hospitality-level service to every member and guest
Create an engaging, family-friendly atmosphere for all ages and skill levels
Program and run leagues, tournaments, clinics, and member events
Resolve member concerns promptly and professionally
Business Performance
Manage facility budget, labor cost, and operating expenses
Track membership growth, retention, utilization, and revenue metricsReview and report weekly and monthly performance to ownership
Execute strategies to hit revenue and profitability goals
Ensure franchise compliance and brand standard adherence
Benefits
Base salary of $45,000 to $65,000 depending on experience
Instruction, fitting, and event income on top of base (see Potential Additional Income)
Quarterly performance bonus tied to membership and revenue growth
Paid time off
Company-sponsored 401(k) with eligibility per plan terms
Complimentary GolfTRK membership and unlimited personal facility access
PGA dues and PGA education support for PGA Members and Associates
Unlimited TrackMan and PuttView access for personal practice and player development
Equipment and apparel at cost or preferred pricing
Ongoing franchise training and professional development
Ground-floor leadership role with a growing franchise group and advancement opportunity as additional locations open
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Worksite address
albuquerque, NM, 87101, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.