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Plaza Hotel & Casino

GOURMET BUSSER - OSCAR'S

las vegas, NV

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Job description

Gourmet Busser Position

The Gourmet Busser's primary responsibility is to assist the Gourmet Food Servers in serving guests while providing courteous and prompt tableside service to all guests. Must keep a clean workstation and ensure guest satisfaction. All duties are to be performed in accordance with departmental and property policies, practices, and procedures, as well as the Plaza's standards.

Top Five Specific Job Functions:

Set up bus tubs for the removal of dishware from the dining area. Ensure separation of china, glasses, and silverware into the correct bus tubs and place each tub in its respective area upon entering the dishwashing area

Set and reset tables before, during, and after service periods

Stack and stock side stations with dry goods, extra china settings, and silverware

Pre-bus and bus tables during service period; assist servers with service steps where necessary

Assist Food Servers with carrying food trays and serving guests when necessary

Ensure bus tubs are kept level and not filled to overflowing with glassware and dishware

Other Specific Job Functions:

Refill condiments as necessary

Buff/polish glass and silverware where necessary

Set up an ad breakdown of side stations before and after service

Remove debris (napkins, straws, etc.) from the floors, as necessary

Maintain general cleanliness in side stations during service periods

Load/unload linens when necessary

Work as a team, assisting all guests' and employees' needs and inquiries

Effectively communicate with management, chefs, and culinary staff to fulfill and address any issues or needs requested by guests and/or other employees

Behave in a positive, professional manner that reflects Play LV practices

Display knowledge of all emergency procedures

Inform managers on duty of any Team Member of guest opportunities

Have detailed knowledge of the facility and its amenities

Have a complete knowledge of all food and beverage menu items

Be aware of activities in the dining room, including but not limited to the service standards being used, the bussing of tables, station assignments, special functions, the presence of executives, and the availability or unavailability of particular items

Perform all other job-related duties as requested

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

Requirements

Education and/or Experience:

Required:

At least 1 year of previous experience as a Bus/Runner working in a similar resort setting.

At least 1 year of previous Food and Beverage experience in a fast-paced environment with food service experience.

Ability to balance and carry a cocktail tray loaded with glassware

Ability to respond properly to simple questions concerning the style of cuisine and basic food knowledge

Ability to describe, discuss, and answer questions related to coffee, tea, and water varieties

Excellent customer service skills

Have interpersonal skills to deal effectively with all business contacts

Professional appearance and demeanor

Work varied shifts, including weekends and holidays

High school diploma or equivalent

Able to effectively communicate in English, in both written and oral forms

Preferred:

At least 1 year of experience as a Bus/Runner in a similar restaurant environment

Previous experience working in a similar resort setting

Previous Hospitality Experience

Certificates, Licenses, Registrations:

Food Handler's Card

Alcohol Awareness Card

Work Schedule/Hours:

Varies

Physical Requirements:

Must have the physical ability to access all areas of the facility; move, lift, carry, push, pull, and place objects; withstand prolonged standing, stretching, bending, kneeling, lifting, and carrying items weighing at least 50 lbs. without restriction.

Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Physical stamina and proper mental attitude to work under pressure; work indoors and outdoors, as well as being exposed to hot/cold surfaces, steam, and wet floors.

Most work tasks are performed indoors; however, there are events where outdoor activities are required. Indoor temperatures are moderate and controlled by internal environmental systems.

Must be able to work in a fast-paced, busy, and noisy environment.

Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Worksite address

las vegas, NV, 89105, US

Who can apply

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