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Job description
Job Description Job Description Government Billing Administrator
Birmingham, AL About CRST
CRST is one of the nation's largest privately held transportation and logistics companies. Since 1955, we've helped customers move freight across North America through a broad range of transportation solutions while staying focused on safety, service and delivering on our commitments.
This role supports CRST's Flatbed Solutions team, which serves customers through a nationwide network of agents, independent contractors and transportation professionals. Within Flatbed Solutions, this position specifically supports the Government Services team, which manages transportation services for government customers, including Department of Defense-related freight that requires a high level of accuracy, compliance and documentation.
The Opportunity
This role supports the Government Services team and is responsible for making sure freight invoices are accurate, compliant and submitted on time. You'll prepare, audit and process billing for government transportation contracts while working closely with operations teams, customers and government payment platforms. If you enjoy working with numbers, catching discrepancies and owning a process from start to finish, this role has a direct impact on customer service, contract compliance and the financial performance of the business.
How You'll Work
Location : Onsite in Birmingham, AL
Compensation : Competitive compensation package. Additional details will be discussed with qualified candidates during the interview process.
Benefits : Comprehensive package including medical, dental and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays and parental leave; plus additional voluntary benefits and employee discounts
What You'll Do
Prepare, audit and submit freight invoices supporting government transportation contracts
Review shipment records, charges and supporting documentation to ensure billing accuracy
Serve as a liaison between operations teams, customers and government payment platforms
Research and resolve billing discrepancies, rejected invoices and payment issues
Reconcile shipment information and supporting documentation to maintain accurate records
Support Government Services billing activity and assist with other billing functions as needed
Maintain detailed billing records and audit documentation
Monitor invoice status and follow up on issues impacting payment processing
Prepare reports and account updates related to billing activity
Identify opportunities to improve billing accuracy, consistency and efficiency
What Great Looks Like
Invoices are submitted accurately and on time
Billing discrepancies are identified and resolved quickly
Government billing requirements and documentation standards are consistently followed
Invoice rejections and payment delays are minimized
Billing records remain organized, complete and audit-ready
Operations teams, customers and government partners can rely on the accuracy of your work
What You Bring
High school diploma or equivalent
Experience in billing, accounts receivable, accounting support, reconciliations or related financial processes
Understanding of debits, credits and basic accounting principles
Strong attention to detail and the ability to identify discrepancies, errors and missing information
Experience using Microsoft Excel and business software applications
Strong organizational and time management skills
Ability to communicate effectively with customers and internal teams
Experience working in transportation, logistics or another high-volume operational environment
Ability to manage a workload of approximately 200-300 loads while maintaining accuracy and quality
Ability to work independently, take initiative and proactively address issues as they arise
Going the Extra Mile
Associate degree in accounting, finance, business or a related field
Experience supporting government transportation programs or government contract billing
Experience using Syncada or similar government payment platforms
Experience with transportation management systems, accounting systems or ERP platforms
Experience researching invoice exceptions, payment disputes or reconciliation issues
Experience supporting Department of Defense or other government transportation customers
Ability to obtain and maintain a Department of Defense security clearance if required in the future
Core Values
Safety at the Core of All We Do
Integrity in Every Decision and Action
Commitment to the Success of Employees, Customers, Agents, Contractors and Communities
Equal Opportunity Employer : CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws.
Worksite address
birmingham, AL, 35214, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.