About this opportunity
Texas A&M University System lists this Graduate Academic Advisor I opportunity in college station, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Graduate Academic Advisor I
Texas A&M University
Bush School Of Government And Public Service
College Station, Texas
who is passionate about helping graduate students achieve their academic and career goals. The ideal candidate excels at building relationships, providing clear guidance on academic requirements and processes, and connecting students with resources that support their success. We value candidates who are adaptable, proactive, and enthusiastic about supporting recruitment efforts and contributing to the continued growth of the Bush Schools online graduate programs.
A cover letter and resume are strongly recommended and will help in our review. You may upload them on the application under the CV/Resume section.
Graduate Advising and Graduate Student Support -
Collaborate with students to establish realistic goals, communicate important dates and deadlines, and refer students to university resources that can assist in meeting their needs or solving problems. Advise graduate certificate students and review certificate program plans. Pre-register and register students for their chosen courses. Provide information about add/drops, Q drops/withdrawals, ombuds issues, professional concerns, financial aid, student services, academic schedules, course schedules, course planning and selections, and career and educational goals. Maintain accurate documentation of student progress to certificate completion using Salesforce. Guide prospective students through the application process. Conduct a high quantity of phone calls to present and distribute information to prospective students. Respond to phone and web-generated inquiries from students and prospective students. Travels to and attends recruiting events. Perform general office and customer service work. Use Salesforce to review prospect records, log interactions, etc.
Assist the Graduate Program Coordinator with Virtual Information Sessions for prospective students. Assist with hosting events for current graduate students (such as residency weeks, graduation receptions, certificate completion ceremony, etc.).
Faculty Support -
Assist Bush School faculty and staff on university processes and policies for graduate programs.
Required Education and Experience:
Bachelor’s degree or equivalent combination of education and experience.
Proficiency in standard office software and technology.
Ability to work with confidential information.
Two or more years of customer service experience.
Experience in recruiting graduate, non-degree-seeking, and distance education students.
Recruiting experience at conferences, symposiums, graduate and professional school fairs, career fairs, and other related events.
Valid class “C” vehicle operator’s license.
Working knowledge of Salesforce customer relationship management (CRM) platform, spreadsheets, word processing, Banner 9, and Howdy.
The Bush School of Government and Public Service,
, Bushs philosophy that public service is a noble calling. Since then, the Bush School has continued to reflect that notion in curriculum, research, and student experience as the Bush School prepares students to become principled leaders in their fields and to reflect the value of public service throughout their careers.
Why Texas A&M University?
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Medical,
dental,
flexible spending accounts ,
and long-term disability insurance
of annual paid holidays
Teacher Retirement System of Texas
LinkedIn Learning
training, webinars, and limited financial support to attend conferences, workshops, and more
Educational release time and tuition assistance
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Equal Opportunity/Veterans/Disability Employer.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.