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SHPCA SCAN Health Plan

Grievances & Appeals Operations Manager

city of long beach, NY

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About this opportunity

SHPCA SCAN Health Plan lists this Grievances & Appeals Operations Manager opportunity in city of long beach, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

SCAN Health Plan seeks a Manager of Grievances and Appeals Operations to lead the day-to-day activities of the program, ensuring compliant, timely handling of member grievances and appeals. You will manage staff, develop workflows, monitor metrics, and drive process improvements in coordination with the Medical Director and stakeholders.

The role requires a Bachelor's in healthcare, 5+ years in managed care, strong leadership, and excellent communication skills.

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