About this opportunity
Accenture lists this Group Insurance Billing Analyst opportunity in san antonio, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Group Insurance Billing AnalystThe Group Insurance Billing Analyst role encompasses the Collections and Billing efforts for a large group insurance provider. This fast paced and complex role requires strong account management skills, independent critical thinking, fast learning skills, and high organization skills. This is a highly client facing role, which requires a level of executive awareness to represent Accenture as a favorable vendor.The Group Insurance Billing Analyst has the following responsibilities:Accountable for collection efforts and billing related customer issues and supporting through coordinated efforts with internal and external stakeholdersAble to utilize strong organizational skills to manage multiple priorities while working under tight time constraints, possesses ability to work through ambiguity, and work effectively with various vendors with strong interpersonal skillsSupport receivable and suspense management over an assigned book of business consisting of mid-level or complex customersAble to conduct client calls to work through billing issues, answer questions and manage next steps with meeting minutes & follow upsAble to work cohesively with Subject Matter Experts (SMEs) to support the national billing day to day tasks, able to anticipate, identify, and resolve complex issues/problemsAble to escalate, communicate risk issues to supervisor and help with the resolutionAble to understand root causes for customer dissatisfaction and recommend new tools and/or articulating how existing tools can improve overall customer satisfactionExpected to adhere to client Service Level Agreements (SLAs) and department product key performance requirements and any reportingBasic understanding of how new business, enrollment and eligibility impacts the billing functionBasic QualificationsMinimum 2 years' experience in billing, accounts receivable (A/R), reconciliation, and/or collectionsMinimum 2 years' experience in a client facing or highly skilled customer service rolePreferred QualificationsStrong experience researching, resolving, tracking and following up on financial issues/inquiries such as outstanding balancesDirect customer service issue resolution and client interaction experiencePrior experience in Group Insurance Billing and/or Medical/Insurance BillingExperience with payment allocation softwareExperience with MS Excel to include Reporting, Reconciling, Pivot Tables, VLOOKUPSProfessional Skills RequirementsStrong written and verbal communication skillsCompensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 10/31/2026.
Worksite address
san antonio, TX, 78288, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.