About this opportunity
StepStone Hospitality lists this Group Sales Manager opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Description
The Group Sales Manager, working with our Director of Sales & Marketing and Director of Group Sales, will be responsible for driving and maximizing top line revenue by proactively generating group business while cultivating strong client relationships. The ideal candidate is a highly motivated self-starter who enjoys a fast-paced environment and is passionate about interacting with our clients, guests, and associates to strategically elevate the performance and reputation of the hotel.
Requirements
Comprehensive knowledge of market position, banquet and food and beverage revenues, pricing and rate structures, sales strategies, yield management, booking trends, and future hotel planning.
Work closely with clients to develop all details of all banquet functions.
Be fully knowledgeable of competitive markets outside the area.
Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies
Follow Sales policies and procedures as developed in the annual Marketing plan
Make personal sales calls
Conduct site tours for potential clients
Maintain professionalism in problem situations.
Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc.
Upsell to improve revenue generation on property.
Attend trade shows, industry and local events that create opportunities for networking
Develop creative marketing techniques
Achieve and exceed individual and team annual goals as established by the annual Marketing plan.
Be fully knowledgeable of the role of rooms merchandising as it pertains to overall revenue and to periodically evaluate, assess and revise the parameters of the program.
Achieve budgeted revenues and expenses and maximize profitability related to the sales department.
Maintain correct procedures for credit control, financial transactions, and security of financial assets.
Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
Ability to accurately use various office and sales software.
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Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.