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Job description
About the job Group Travel Booking Specialist
Are you passionate about travel and excited by the idea of helping groups plan unforgettable experiences together?
We are seeking motivated, customer-focused individuals to join our team as Group Travel Booking Specialists . In this role, you’ll help coordinate and organize group vacations, celebrations, and events—creating seamless and memorable travel experiences for clients.
Key Responsibilities
Consult with group leaders to understand travel preferences, goals, and budgets
Plan and coordinate group trips, including flights, hotels, cruises, tours, and special events
Manage group reservations, deposits, and final payments accurately and efficiently
Maintain consistent communication and provide exceptional customer support throughout the booking process
Stay up to date on destination trends, vendor group policies, and promotional offers to provide expert guidance
Qualifications
Strong communication and organizational skills
Experience in customer service, sales, or hospitality preferred (travel industry experience a plus)
Detail-oriented, self-motivated, and able to manage multiple group bookings at once
Comfortable working independently in a remote environment
Must be 18+ with reliable internet access and a dedicated workspace
What We Offer
Comprehensive training and ongoing mentorship—no prior travel experience required
Flexible scheduling with the ability to work remotely
Opportunities to specialize in destination weddings, corporate retreats, cruises, and other group travel experiences
Access to exclusive travel perks, discounts, and professional certifications
Supportive and collaborative team environment focused on your success
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Worksite address
amherst, MA, 01002, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.