About this opportunity
Galleria Crystal Run lists this Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1296) opportunity in city of middletown, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1296)
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyaltyenrollmentandstore cleanliness.Advocatesofboth in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption,usageandultimately guestloyalty. Empowered to make shopping quick and easy for guests at thechecklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target,we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with theskills and experience of:
Communicatingand interactingwith guests to buildawelcomingguest experience
Blendingproblem solving and decision making to positivelyimpactthe guest experience and resolve guest concerns
Adaptingto different guest interactions and situations
Promoting and engaging aroundvarious benefits,offeringsand services
AsaGuestAdvocate,no two daysare ever the same, but a typical day will most likely include the following responsibilities:
Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
Greet:
10ft: be friendly – smile, make eye contact, or wave
4ft: greet the guest, smile andinitiatea warm, helpful interaction
Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
End every guest transaction with a sincere thank you
Actively support team efforts andassistpeers in other areas whilemaintaininga positive and respectful attitude
Adjust to business and guest needs to deliver an easy and inspiring guest experience
Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
Make the guest aware of current promos,storeactivitiesand events.Understand and show guests how to use the features and offerings within the TargetAppincluding Wallet.
Know and speaktothe benefits of Target Loyalty programs with every guest andassistwith application,sign-up, and signing inas needed.
Scan and bag all guest items efficiently,accuratelyand in compliance with food safety standards and company best practices.
Work efficiently to minimize guest wait time whilemaintainingguest service and accuracy.
Be familiar withOrder Pick-Up, Drive Up andonlineordering,and know how to direct the guest to enroll, activate and use these features.
Attempt every returnor exchangeand follow register prompts;partnerwith immediateleaders as needed to help solveissuesfor the guestwhile following Target’s policies and procedures.
Maintain a clean, clutter free work areabygatheringunpurchaseditems, baskets, and hangersfor removal.
Stock supplies during storeopenhours while being availablefor the guest.
Demonstrate a culture of ethical conduct,safetyand compliance.
Work in a safe mannerat all times;comply withall safety policies,best practices, and training; report hazards and correct where possible.
Support guest services such as order pick up (OPU), Drive-up (DU) Orders,DUReturns andmaintaina compliance culture while executing those duties, such as compliance with federal, state, and localadult beveragelaws.
All other dutiesbasedon business needs.
You enjoy interacting and helping others – including guests thatshopour store and fellow team members you work with.
You thrive in a fast-moving, highlyactiveand physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
You are open toworkinga flexible work schedule with varying hours,daysor shifts (including nights, weekends,holidaysand other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be aGuestAdvocate.But,there are a fewskillsyoushould have from the get-go:
Communicating effectively, including usingpositive language and attentive toguestsneeds
Welcomingand helpful attitude toward guests and other team members
Attention to detailwhile prioritizingtasks
Willing to educate guests andengage aroundproducts and services
Ability to communicate on multiple frequency devices andoperatehandheld scanners, and other technology equipment as directed
Work both independently and with a team
Capability to remain focused and composed in a fast-paced environment andaccomplishmultiple tasks within establishedtimeframes
Resolve guest questions quickly on the spot
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Accurately handlecheckout operations, transactions,andsupport cash office operations as needed.
Scan,handleand move merchandise efficiently and safely, includingfrequentlylifting or movingproduct up to 10 poundsand occasionally lifting or moving merchandise up to 44poundswithoutadditionalassistance from others.
Flexible work schedule (e.g., nights,weekendsand holidays); come to work when scheduled,work scheduled shifts and take required mealand rest breaks
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Capableofworkingin and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.