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SeaWorld Orlando

Guest Arrivals Ambassador

orlando, FL

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Job description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do:

As a Guest Arrival Ambassador, you’ll provide the highest level of guest service and satisfaction. Your positive attitude and can-do spirit will make all the difference as you help create positive, lasting memories for our guests. You will:

Greet and interact with guests through their arrival and departure

Answer questions and resolve guest issues

Advise guests on show times and attraction information

Facilitate an organized guest traffic flow

Maintain cleanliness of all assigned areas

Sell admission and in-park ancillary products to upgrade our guests experience

Perform other duties as assigned

What it takes to succeed:

At least 18 years of age

Strong English language communication skills

Ability to maintain composure in stressful situations

Excellent multi-tasking abilities

Ability to train on and properly use protective equipment

Ability to stand for entire shift

Ability to push/pull up to 40 pounds

Ability to accurately handle cash and learn/use point of sale system

Ability to work indoors and outdoors in all weather conditions

Previous guest service experience preferred

Bilingual skills (Portuguese a plus)

Basic math skills desired

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

FREE park admission

Discounts on park admission tickets and passes for family and friends

Park discounts on food, merchandise, etc.

Scholarship opportunities

Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

Worksite address

orlando, FL, 32821, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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