About this opportunity
Motek New York lists this Guest Experience Director opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Motek New York, part of Happy Corner Hospitality, seeks a Service Director to oversee all guest-facing service operations across departments and drive guest satisfaction, efficiency, and revenue goals.
You will set service standards, lead front-line and supervisory staff, collaborate with General Manager and Events teams, handle escalated issues, and monitor key metrics such as guest satisfaction and NPS while upholding health and brand standards.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.