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Job description
The Santa Clara Marriott is hiring a Guest Experience Expert for a full-time hotel guest-services role in Santa Clara, California. The position is one of the hospitality jobs available in the travel and lodging field. The Santa Clara hotel role pays $32.19 per hour, and the job does not require related work experience or supervisory experience.
Key Details
Role: Guest Experience Expert
Employer: Marriott International, Inc.
Property: Santa Clara Marriott
Location: 2700 Mission College Blvd, Santa Clara, California 95054
Employment type: Full-time
Pay: $32.19 per hour
Experience: No related work experience required
Work mode: Not provided by the employer
Benefits: Not provided by the employer
Application deadline: Not provided by the employer
Guest Service At Santa Clara Marriott
The Guest Experience Expert delivers service throughout each stay and processes the operational work that keeps guest requests moving. The role addresses guest needs, completes reports, shares information about the local area, and creates guest transactions that meet the property's quality standards.
Marriott's Rooms & Guest Services career area includes this position. The job also includes following company procedures, protecting company assets, maintaining confidentiality, and communicating in a professional uniform and appearance.
Marriott Hotel Operations
Marriott International operates thousands of hotels across more than 30 brands, with hotel, corporate, early-career, and other career areas. Its official career information identifies professional development, mentoring, training, and hotel and food discounts as company-wide career-site facts, not benefits stated for this vacancy.
The Santa Clara property places the role in Rooms & Guest Services Operations. Front desk hotel experience is preferred, and day and evening shift availability are preferred, while the posting does not require prior related work or supervisory experience.
Entry-Level Qualifications
High school diploma or G.E.D. equivalent
No related work experience required
No supervisory experience required
No license or certification required
Front desk hotel experience preferred
Day and evening availability preferred
Physical Work In Guest Services
The position includes extended periods of standing, sitting, or walking. The employee may move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Guest-service work also includes reaching overhead and below the knees, bending, twisting, pulling, and stooping. The posting identifies these physical duties alongside service, reporting, appearance, and confidentiality standards.
Questions About The Role
What hotel property is hiring? The hiring property is the Santa Clara Marriott at 2700 Mission College Blvd in Santa Clara, California.
What pay does the role provide? The stated rate is $32.19 per hour.
Does the role require previous hotel experience? Previous related work is not required. Front desk hotel experience is preferred.
Is a license or certification required? The employer does not require a license or certification for this position.
Santa Clara hotel work connects guest communication with reports, local-area information, and daily operating procedures. The role's physical tasks remain part of the position alongside the guest-facing work.
The Santa Clara Marriott is one of the hotel properties serving guests in the area. This opening is assigned to Rooms & Guest Services Operations, with day and evening availability preferred.
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Worksite address
santa clara, CA, 95053, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.