About this opportunity
Vio Med Spa Dobbs Ferry lists this Guest Experience Specialist (GES) opportunity in village of dobbs ferry, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About the job Guest Experience Specialist (GES)
About Us:
VIO Med Spa specializes in cutting-edge aesthetic medicine and wellness. Our medical spa provides elevated and innovative aesthetic services for both men and women that empower, enhance natural beauty, and inspire confidence.
Role Description:
This is a full-time or part-time, on-site role for a Guest Experience Specialist located in Dobbs Ferry, NY .
The Guest Experience Specialist will be responsible for providing exceptional customer support and ensuring a seamless customer experience. Daily responsibilities include handling customer inquiries, managing appointments, maintaining high standards of phone etiquette, and ensuring an overall positive experience for clients.
The ideal candidate will also possess strong sales acumen, in-depth knowledge of skin treatments and care, and a passion for delivering results. Additionally, the specialist will assist with social media content creation and posting, marketing events, administrative tasks, and contribute to fostering a welcoming and positive environment for all clients.
Must be able to work together with the team in a professional manner and be a self-starter.
Qualificiations
Strong background in customer services, customer support, and enhancing customer experience through effective communication, problem-solving, and relationship-building
Excellent interpersonal and communication skills, with a talent for building rapport and creating lasting relationships
Embraces growth by learning from mistakes and continually improving
Proficiency with office software and technology
Consistently striving for better results and stay proactive
Capable of working independently while also being a strong team player
Driven to deliver strong results by focusing on key performing indicators and measurable success
Passion for the skin care industry and dedicated to providing an exceptional experience for every client
Social Media, actively engage in social media, showcasing expertise, treatment results, and brand awareness through personal content creation, advertising, and maintaining an active following to attract and educate clients.
Sales and marketing a plus
Responsibilities
Provide detailed descriptions of spa treatments, packages, and services, tailoring information to meet customer needs
Ability to speak to our services and products to encourage ongoing client engagement.
Manage appointment scheduling and check-out procedures for guests
Maintain cleanliness and organization of all areas within the Medspa
Actively promote the spa, treatments, and services to enhance client awareness
Address guests questions and concerns with professionalism and courtesy
Perform other job-related duties as assigned by the supervisor.
What We Offer:
Perks of Joining Our Team:
Impactful Role: Shape the future of our medspa and elevate the standard of care.
Growth Potential: Competitive salary, performance bonuses, and opportunities for professional development through the growing V/O franchise
Supportive Environment: Join a passionate team within a culture that champions wellness and innovation. As part of the V/O Franchise, you'll benefit from our partnership with Dr. Alan Durkin, a distinguished diplomate of the American Board of Plastic Surgery and the American Board of Surgery, serving as our new Chief Medical Officer. This collaboration provides exclusive access to his extensive medspa network and specialized training opportunities.
State-of-the-Art Facility: Access the latest tools and technologies in aesthetics.
Location:
Dobbs Ferry, NY
Apply today and lets elevate aesthetics together while growing with the strong, supportive network that the V/O family embodies!
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.