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Raymond Management Company

Guest Service Representative - Hotel Front Desk - Full Time

westchester, OH

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About this opportunity

Raymond Management Company lists this Guest Service Representative - Hotel Front Desk - Full Time opportunity in westchester, Ohio. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Guest Service Representative / Front Desk

Employment Type

: Part-Time

Application Deadline:

Lee abajo para ver en español.

Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We’re looking for a Guest Service Representative to join our Front Desk team!

We work as a team and take pride in supporting each other every day

Training and Growth:

We provide on-the-job training and support career growth within the company

Holidays paid at time &½ when worked

Travel with hotel room discounts

Teammate referral bonuses

Paid time off to volunteer in your community

Employee Assistance Program with mental health resources

Additional Benefits for Full-Time Teammates:

Affordable health, dental, & vision plans for you and your family

Flexible spending plans options

401(k) retirement plans with company contribution

Serve as the first point of contact for our guests, creating a positive and welcoming experience.

Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.

Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.

Manage daily front desk duties, including payments, room assignments, and resolving any guest issues.

A friendly, positive attitude with strong customer service skills.

Basic computer skills and the ability to stand for extended periods.

Prior hotel or customer service experience is a plus, but we are happy to train the right candidate!

At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. We manage an award-winning portfolio of Hilton and Marriott hotels across the U.At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person’s perspective and well being.

¿Descuentos en habitaciones de hotel al viajar

Planes de salud, dental y visión accesibless para ti y tu familia

Opciones de planes de gasto flexible

Experiencia previa en hotel o servicio al cliente es una ventaja, ¡pero estamos dispuestos a capacitar a la persona adecuada!

¡Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE.

Who can apply

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