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Job description
Usher Ticket TakerAs a member of Guest Services, the Usher/Ticket Taker is responsible for providing excellent customer service at all events, while providing directions and scanning tickets. The Usher/Ticket Taker is also responsible for greeting guests, assisting guests with finding their seats, controlling access points, and assisting guests when issues/problems arise.Essential FunctionsAssist guests with directional and informational inquiries by demonstrating strong knowledge of the facility and event(s).Communicate in a professional manner with other building staff, clients, guests, supervisors and corporate staff on important information.Work to effectively accommodate guests with disabilities, while complying with facility/event ADA requirements.Display a calm and attentive demeanor when rectifying issues with guests.Check and scan guest tickets upon entry to the facility/venue or section. Review guest tickets to direct them to the appropriate area.Control access points to prevent unauthorized entries.Report any activities or behaviors that conflict with facility/event policy or code of conduct to supervisor or Event Manager.Required Qualifications0-2 years of related work experienceAble to work efficiently in a fast-paced environmentExemplify a strong commitment and willingness to provide excellent customer serviceMaintain a neat, clean and professional appearancePossess strong interpersonal and communication skillsSound judgement; able to make sound decisionsAvailable to work evenings, weekends, and holidaysAvailable part-timePayscale: $19.31Bonus: This position is Not eligible for a bonus under the current bonus plan requirements.Benefits: Part-time: This position may be eligible for benefits (ACA qualification).AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.AEG's policy is to hire the most qualified applicants. We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.
Worksite address
new york, NY, 10001, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.