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Job description
Guest Services Event Team MemberAs a member of the Guest Services Event Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to, ushering, ticket scanning, concourse customer service, and greeting. You will have the opportunity to assist our guests by offering directions and sharing information while creating a world-class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere.This role pays an hourly rate of $15.92.Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.This position will remain open until October 9, 2026.ResponsibilitiesPrepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisorWhen gates open, welcome our fans with a great smile and helpful attitudeScan event tickets, ensuring that the proper ticket is being used to gain entryAssist fans in locating their ticketed seatsBeing alert and proactive to potential hazards and reporting incidents when they occurMonitor your assigned area for issues and opportunities to make lasting memories for our fansRespond to all guest concerns/complaints promptly and in a professional mannerAssist guests in ADA-accessible seating sectionsEnforce all building policies and procedures to ensure a safe environment for all guestsManage the foot traffic flow of large crowdsBe knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergencyPerform other duties as assignedQualificationsExperience in a hospitality or entertainment environment is preferred.Must love working with and helping people.Must be able to function in a fast-paced, high-pressure environment.You must be able to maintain a POSITIVE attitude while handling difficult situations.Availability to work nights, sometimes midnight or later; weekends, all day Saturday and Sunday; and holidays.Ability to sit, stand, or walk for long periods of time.Able to lift and/or move heavy objects.
Worksite address
trenton, NJ, 08601, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.