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Job description
Guest Services StaffGuest Services staff are the primary contact with the guests at the facility. Employees are required to have knowledge of the building and its services and also to provide a safe and enjoyable environment for the guests. Employees will fill ticket taker, usher, guest services, and greeter positions.This role pays an hourly rate of $15.00Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.This position will remain open until November 13, 2026.ResponsibilitiesBe familiar with ticketing, seating locations, procedures and building policiesAble to handle large groups of guestsMaintain control of your assigned sections or areaAnticipate and correct any trouble situations in your areaKnow general building information and locations of various amenitiesEnsure areas are safe for patrons and staffMonitor alcohol consumption and related issuesProvide exceptional customer service to all patronsOccasionally assist with breakdown after eventsPerform other duties as assignedQualificationsPrevious experience in customer service is preferred. Experience as an usher or ticket taker is a plusHigh School Diploma (or GED) preferredAbility to manage high-stress situations and remain flexibleAble to stand for extended periods of timeAble to work a variety of events, including children's shows, theatre performances, and loud concertsMust be friendly, courteous, pleasant, outgoing, and polite with a positive attitudeMust be able to adhere to all company policies and proceduresBilingual skills are a plusFirst aid or CPR trainedAbility to work holidays (i.e., Thanksgiving, Christmas, Hanukkah, New Year's, Easter, etc.)Must be available for at least half of all events occurring each month, year-round
Worksite address
orlando, FL, 32801, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.