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UFC Gym

Gym General Manager — Lead Growth & Member Experience

honolulu, HI

Check who can apply and the requirements below before continuing.

About this opportunity

UFC Gym lists this Gym General Manager — Lead Growth & Member Experience opportunity in honolulu, Hawaii. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

We Empower the Fighting Spirit in You!

The General Manager (GM) is the leader of the gym, responsible for the overall financial success, operational excellence, and the quality of the member experience. You will recruit, develop, and lead a high-performance team that reflects the UFC GYM brand and values.

What We Offer

Competitive Salary & Performance Bonuses

Comprehensive Benefits: Health, Dental, and Vision insurance (for eligible employees)

Work-Life Balance: Paid Time Off (PTO) and flexible scheduling

Growth: Tuition assistance and opportunities for career advancement

Perks: Free uniforms, employee discounts, and wellness resources

Key Responsibilities

Team Leadership & Development

Recruit & Hire: Identify and onboard top-tier talent for department managers and front-line staff.

Coach & Mentor: Conduct regular planning sessions and performance reviews to drive long-term career growth and team engagement.

Culture: Maintain a fun, safe, and community-focused environment for both members and staff.

Sales & Financial Performance

Drive Revenue: Ensure the team hits monthly targets for new memberships, private coaching attachments (25%), and Ultimate Mix (40%).

Lead Management: Oversee lead generation and appointment setting to maintain a 50% guest conversion rate.

Strategic Planning: Collaborate with VP-level leadership to develop and execute financial and operating plans.

Operations & Member Experience

Brand Standards: Be a visible role model on the floor, gathering member feedback and ensuring the gym remains in top-tier condition.

Problem Solving: Resolve elevated member concerns on the spot and coach the team to prevent recurrence.

Administration: Manage payroll, overtime approvals, and ensure all company policies and safety protocols are strictly followed.

Qualifications

Experience: 3-5 years of sales experience and 2-3 years in management supervising at least 3-10 employees.

Skills: Proficiency in Microsoft Office/Google Workspace and a strong understanding of gym-specific financial metrics (revenue, payroll, and ratios).

Education: High School Diploma or GED required; bachelor’s degree preferred.

Physical: Ability to stand for 8-12 hours and lift between 50-120 lbs.

Certifications: Current CPR/AED certification required; a nationally recognized Personal Training certification is a plus.

Ready to lead the team? Apply today! We respond to all applications.

#J-18808-Ljbffr

Worksite address

honolulu, HI, 96814, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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